Rakuphoto Privacy Policy

1. Introduction

Rakuphoto is committed to protecting the privacy and security of our customers’ information. This policy explains how we collect, use, and safeguard your personal information when using our photo editing services on the Rakuphoto website.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, email address, phone number, and other contact details you provide when registering an account or using our services.
• Image Information: The photos you upload for editing.
• Payment Information: Data necessary for processing payments (this information is handled through secure payment gateways, and we do not store credit card details).
• Technical Information: IP address, browser type, device used, and other log data when you access our website.

3. Purpose of Information Use

We use the collected information to:

• Provide and improve our photo editing services.
• Communicate with you about your requests or orders.
• Process payments and manage your account.
• Analyze and enhance user experience on our website.
• Comply with legal requirements and protect our legitimate interests.

4. Information Sharing

Rakuphoto does not share your personal information with third parties, except in the following cases:

• With third-party service providers to support payment processing, data storage, or service operations.
• When required by law or necessary to protect Rakuphoto’s legal rights.
• With your explicit consent.

5. Information Security

We implement strict security measures to protect your personal information and images from unauthorized access, loss, or misuse. All data is transmitted through SSL-encrypted connections.

6. Your Rights

You have the following rights regarding your personal information:

• Access and update your personal information.
• Request the deletion of your personal data and images.
• Withdraw consent for the use of your personal information.
• File complaints about how we handle your data.

To exercise these rights, please contact us via email at sales@rakuphoto.com.

7. Data Retention

• Images are stored on our system only for the duration necessary to complete your editing request. They are permanently deleted afterward.
• Account and contact information are retained until you request account deletion.

8. Cookies and Tracking Technologies

We use cookies and tracking technologies to:

• Enhance user experience.
• Monitor website performance and traffic.

You can manage cookies through your browser settings.

9. Policy Changes

Rakuphoto reserves the right to update this policy at any time. Any changes will be announced on the website and will take effect immediately upon posting.

10. Contact Us

If you have any questions or concerns about this privacy policy, please contact us:

• Email: sales@rakuphoto.com
• Address: Tầng 4, tòa nhà TTC, số 8/2 Trần Quốc Tuấn, Phường 4, Thành phố Bến Tre, Việt Nam

We are always here to assist you!